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dissonance

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Five Lies Creatives Believe

By Todd Henry ⋅ June 9, 2008 ⋅ 6 comments

Having been involved in the world of “how-on-earth-do-things-get-made” for a while now, there are some patterns I’ve noticed within the minds and lives of artists - especially those creating within organizations. When these lies become a part of the way we see the world, they become artificial boundaries that limit our ability to engage and create.

Here are five believable lies that seem to be common:

1. I am what I make. This lie tells us that our value as a team member - nay, as a human being, is dependent upon the perceived value of what we make. This one is a sinister little devil because most organizations are set up to reward those who live out this lie to the extreme. That makes it tougher to opt-out without opting-out.

2. Why try? I’ll never be as good as (insert accomplished artist here)… This lie tells us that unless we hit some invisible standard (and probably unrealistic) standard we’ve set, nothing is worth making. We fail to realize that (insert accomplished artist here) probably felt the same thing from time to time.

3. I’d might as well just give them what they want. This lie tells us that challenging clients or managers is useless because they’re only going to tell us to do something “compromised” anyway. The assumption underlying this lie is that striving for our best work is only valuable if the work is accepted and praised.

4. Because of my abilities, I am entitled to (insert benefit, award, promotion, peer approval, etc. here). This lie causes us to turn inward and withhold ourselves from the creative process. It’s a “my way or no way” kind of thinking that ultimately results in us eating our own heart. (Quick tip: except for your bookie, no one owes you anything.)

5. Risk is bad. Certainty is good. When a culture of fear emerges within an organization, whether it’s fear of failure or fear of success, it squelches personal and organizational innovation. All brilliance demands risk. It is the novelty of the connection that is the very definition of brilliance, and the closer “to the expected” an idea is the less likely it is to be brilliant.

So…these are a few of mine. (All of these, by the way, have been present and accounted for in my creating life from time to time.)

Can you add some to the list?


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The Shiny Black Box

By Todd Henry ⋅ May 12, 2008 ⋅ Post a comment

One of the most (potentially) frustrating things for anyone attempting to create is dissonance. Productivity guru David Allen has described it as all of the “stuff” that’s floating out in the nebulous regions of our mind that we know we need to do, but haven’t yet addressed. In our creating, I tend to define dissonance as when the “why” and the “what” don’t add up.

shiny-box-feat.jpg

In organizations this often occurs when there’s a break between client strategy and creative strategy. (In other words, when what we’re doing doesn’t line up with what we say we’re trying to do.) It can also play out systemically in our organizations when the “why” (what we say we’re about, our stated organizational values, the “main thing”) doesn’t line up with the “what” (our systems, our day-to-day work, the product we produce.) When this break begins to creep into our teams, we often experience the emergence of the “black box” phenomenon.

The “black box” is the (unknown, unseen) place where the “why” formula resides. Because we aren’t able to see the connection between cause and effect (the over-arching “why” and the practical “what” of our work) we assume that there must be some mystical, unknowable force (let’s call them our manager) who holds the key to understanding the universe. The problem in this situation is that it can be incredibly demotivating to live within a system where there’s a cause/effect disconnect. Ultimately it leads to disconnectedness and apathy about results, a lack of ability to generate ideas and see connections, and a culture of self-protection. (There’s often an unwillingness to take risks when cause/effect connections are tenuous.)

There are tons of ways that this can creep into our lives and orgs, but for now here are a few things to keep our eyes this week on as we go about our work:

Leaders: We must eliminate any dissonance that exists within the org. We must focus on making the “why” (the existence questions of the org) and the “what” (our systems, processes, work) line up. Drive clarity. Have effective feedback loops (both ways - I’ve often really stunk at this in my leading.) Make it safe to ask the “why” questions. Eliminate the myth of the black box. Stand in the gap for your team.

Creatives: Seek clarity. Stop playing the victim. (If we give a self-pitying mindset any ground, it will grow like kudzu.) Ground yourself in the 5 W’s (who, what, when, where, why) before moving to the “how.” If you can’t answer the 5 W’s, then stop work until you can. Have the equivalent of a “client strategy” in your personal creating. Be your own creative director.

Seriously, people. If we don’t get a grip on dissonance it will take us down. As my friend Brian always says, “small weed now, big problem later.” Over time, weeds in a sidewalk will allow room for water to get in. Over the seasons, water freezes and thaws, expands and contracts, and destroys the sidewalk. Do the little bit of work now to uproot the weeds now. It’s a lot easier in the long run.


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AC Podcast: #65, Process vs. Product

By Todd Henry ⋅ June 29, 2007 ⋅ Post a comment

Balancing Process vs. Product in the create-on-demand world.

 
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Todd Henry is the founder of Accidental Creative, a consultancy dedicated to freeing up creative people and organizations to make great stuff. Todd writes and podcasts about issues related to creating-on-demand.

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